Who we are
Tokyo Trading Card Game (“TTCG”, “we”, “us”) operates the TTCG storefront and related services from Tokyo, Japan. This policy explains what data we collect when you browse, shop, contact us, or join our newsletter.
Information we collect
We collect information you provide directly and information generated when you use our site.
- Account and order details such as name, email, shipping address, and phone number
- Payment-related information processed by our payment providers (we do not store full card numbers)
- Messages you send through contact forms or email
- Newsletter signup details if you opt in
- Basic technical data such as browser type, device, and approximate location for security and analytics
How we use your information
We use personal information to fulfill orders, provide customer support, improve the storefront, prevent fraud, and send marketing only when you have opted in.
- Process and deliver purchases, including Bitcoin checkout where offered
- Communicate about orders, returns, events, and account updates
- Personalize product recommendations and site experience
- Maintain security, debug issues, and meet legal obligations
Sharing
We do not sell your personal information. We may share data with trusted providers who help us operate the business — for example shipping carriers, payment processors, and email tools — only as needed to provide services.
Cookies
We use essential cookies to run the site (cart, session, preferences) and may use analytics cookies to understand traffic. You can control cookies through your browser settings.
Your choices
You may request access, correction, or deletion of personal data we hold about you, subject to legal retention requirements for orders and accounting. To make a request, email hello@ttcg.jp.
Contact
Questions about this privacy policy can be sent to hello@ttcg.jp.
Need help? Contact us.